Use Case - Career Development & Planning Website
Challenge
Employees struggle to navigate career paths, understand role expectations, and identify skill gaps due to fragmented information, vague job descriptions, and limited access to mentoring and networking resources.
Goal
Design a centralized, interactive page that empowers employees to map their career jouneys, assess skills, connect with mentors, and access relevant training - ultimately driving engagement, retention, and workforce readiness.
Key Insights
- Users want personalized career roadmaps and clear guidance on how to progress.
- Skill gap analysis and tailored training recommendations are highly valued.
- Mentoring and networking are seen as critical for advancemenet, but access is limited.
- Role descriptions are often too generic, making it hard to assess fit.
- Location and job alerts are important for users considering mobility.
Business Impact
- Increased Engagement: Users are more likely to return and iteract with the page.
- Talent Mobility: Streamlined internal movement and reduced attrition.
- Upskilling: Directed employees to relevant training, improved workforce readiness.
- Data Driven Decisions: Provided HR with actionable insights on skill gaps and training effectiveness.
