User experience design leader with a passion for solving complex problems.
- Conducts in-depth user research uncovering pain points and needs in intricate workflows, generating actionable insights.
- Translates complex requirements into intuitive, user-friendly interfaces that drive adoption and engagement.
- Collaborates with cross-functional reams to align business goals and technical constraints with user needs.
- Prototypes and tests solutions iteratively to ensure clarity and usability in sophisticated systems.
- Applies system thinking to streamline processes and deliver impactful, scalable UX improvements.
"Our users/customers are at the heart of everything we do. Building solutions that start with our customers needs, demonstrate we hear them and understand their issues and then prototypes and tests solutions quickly is how we will drive meaningful change.
Joey lives and breaths that mission in every engagement. He is seen as a leader and expert in his field, challenges the traditional approaches. He seen as a building solutions where everyone's involved in on the journey with him."
~ Alex Southern (Executive Director, Cybersecurity & Technology Controls)
"Joey is mission focused and will achieve any task in front of him. In order to ensure the design sprint participants clearly understood their customers before focusing on solutioning, Joey conducted over 8 interviews in less than a weeks' time, while balancing his other priorities. He continued to shape the conversation of the design sprint to ensure focusing on value to our customers."
~ Jade Hess (Executive Director, Cybersecurity & Technology Controls)
